Yes, you can cancel by sending us an e-mail to email@example.com or from your online account. You must cancel by the 10th of the month to avoid charges for that month. You can also SKIP the month.
Your account will be charged immediately for the amount of $9.99 plus tax and $2.95 shipping. If you have purchased The Pixie Bag you will be charged $11.99 + $2.95 shipping. We will ship the current month's box. Your account will be auto-drafted the 15th of the following month and every 15th. (Example Below)
You subscribe on the 5th & pay $9.99or The fairy Bag at sign up. We will ship your first box on the 15th. The following month your account will be auto-drafted again on the 15th and we will send your next box.
Bags will be shipped between the 17th and 21st of every month, depending. Shipping is First Class and takes 4-5 days.
Our products are a very good quality. We do not offer refunds. Each item goes through a quality control process. If there is a defective item in your box, please snap a picture WITHIN THREE DAYS OF RECEIVING YOUR BOX and email to firstname.lastname@example.org . We will send a new item to replace the defective one or offer a discount on your next box.
Yes, you can. Please email us at email@example.com with your gift message or input it at checkout. Please use less than 26 characters.
We use personal information to allow us to process requests to your account, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. If you do not wish to receive such information, please e-mail firstname.lastname@example.org.
DISCLOSURE OF PERSONAL INFORMATION:
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology on our back-end systems that store customer account information and to protect data transmissions. If you have any further concerns about security, please email our Fairy Bag Team at email@example.com.